Cathy

I received the bear yesterday. Thank you very much for your concern and efficient service. An excellent idea. I have looked for ages for a gift for an 80 year old and have not had any luck until now. I will pass on your site details.

Many thanks again.

Sue Church

I couldn’t help but be impressed with Holly, Alison's daughter for her sheer determination to eat chocolate! I can understand the need for chocolate, but Holly went that extra mile to get it when we all moved into Number 81. At the tender age of two and half it didn't take her long to work out that if she woke up before any of the adults in the house were up and about (not a difficult task, being the morning people that we are), she had plenty of time to creep downstairs and sneak into the shop and tuck into as many Belgian Chocolates as she could manage. However, good manners eventually got the better of her and she gave the game away when she asked a very sleepy Mummy where she should put the empty wrappers - at 7am in the morning! A lock was fitted to the door to the shop very shortly after. (All we need to do now is find a way to stop the grown ups from eating them)!

Alison

Just a quick note to say thanks for your prompt delivery! Timing couldn’t have been better! I saw a big smile from Lou yesterday when she got home! I have passed your site and message in a bottle details on to a couple of work buddies too!... they all throught the idea was great too!

Thanks
Sanj

As far as our gift delivery service goes Valentines Day is the single biggest day of the year for dispatches.

It's always a major operation for us, carried out with military precision and all hands on deck. The number of 'Balloon-in-a-box' deliveries we make for that one day of the year can increase 10 fold, and this year was no exception. Still it's nice to know that there are still some romantics out there!

As our shop is also our home, our office and a general meeting place for the waifs, strays and coffee addicts of Odiham it's chaos all round. Everything that can possibly be done in advance of the day itself is prepared beforehand, like writing out the cards, printing the labels, selecting the balloons, cutting ribbons etc so that all we have to cope with on dispatch day is blowing them up, packing and dispatching. This gives us plenty of time to check, double check and triple check (and we really do check everything three times - at least) because there is nothing worse than making a mistake with a delivery and spoiling someone's surprise, doubly so on Valentines Day - we had three wedding proposals by balloon this year alone!

Even our couriers had to put on extra vans to collect them all, Bradley (and his van of joy!) wasn't enough on his own so City Link sent a further two transits down as reinforcements when the balloons were all ready to collect. However despite the volume everything went remarkably smoothly and everyone got their balloons on time, and as far as we know all the proposals were accepted - ahhhhhhh :)